Best Deposit Check Online Services - April 2015

UPWARD
TREND
DOWNWARD
TREND
NO
CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Security

Data Protection

Reliability

Monitoring

Customer Service

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Commerce Bancshares Kansas City, Montana

David W. Kemper
800-453-2265
More info

Visit Website

2014

$1 million - $3 million

1 - 10

2,500+

92%

H

Confidential

Online Bank Deposit

 

100

 

100

 

100

 

100

 

100

100%
Increased +4

+4

 

2

CrossCheck, Inc. Petaluma, California

J. David Siembieda
707-665-2100
More info

Visit Website

1983

$3 million - $5 million

26 - 50

5,000+

91%

H

ETA, NACHA, WesPay, ACA, CAC

ISO Agent Programs, Remote Deposit Capture Software, Check Processing

 

98

 

99

 

98

 

99

 

100

98.8%
Increased +2

+2

 

3

DepositNow Las Vegas, Nevada

Reuven Ben Menachem
415-277-9978
More info

Visit Website

1996

$5 million - $10 million

Above 100

10,000+

88%

H

Confidential

Online Bank Deposit

 

95

 

99

 

96

 

100

 

98

97.6%
Decreased -2

-2

 
Strong Performers

4

EzCheck Houston, Texas

Don Singer
(281) 647-6911
More info

Visit Website

1994

$1 million - $3 million

11 - 25

2,500+

94%

H

Confidential

Gift & Loyalty Cards, Check Processing

 

97

 

95

 

97

 

96

 

98

96.6%
Decreased -1

-1

 

5

Bill2Pay Clearwater, Florida

James Van Horn
727-524-3511
More info

Visit Website

1996

$5 million - $10 million

Above 100

10,000+

97%

H

Sumter Electric Cooperative, Walter Investments, First Housing Corporation, United Capital Funding

Online Bank Deposit

 

95

 

95

 

97

 

97

 

95

95.8%
Decreased -3

-3

 
Evaluation Criteria: Best Deposit Check Online Services
Security
Security

Do to the very nature of online bank deposit services it is vital for the payment processor to take into consideration various security concerns with how information is being collected and transferred to their processing systems. During our analysis, we delve into how the vendor accepts the information from the merchant and how this information is properly encrypted to ensure the utmost security for their clients.

Encryption
Data Protection

In order to accept bank deposit payments it is important for the payment processing company to collect certain information. During our analysis of online bank deposit companies we spend time analyzing how information is collected and how it is being stored. Vendors are expected to follow certain regulations for how customer information is being retained, how it is stored, and how it is protected against unauthorized access.

Reliability
Reliability

When accepting check payments through an online interface it is important for the payment solution to be reliable at all times. Businesses often rely on quick and efficient payment processing in order to ensure that their payments are being accepted and to ensure that their funds will be made available to them in a fair amount of time. During our analysis, we take into consideration any issues a vendor has with downtime.

Tracking
Monitoring

For remote deposit solutions we spend time evaluating how a vendor approaches monitoring incoming payments in order to reduce errors and fraud associated with check deposits. It is important to have in place different monitoring systems which focus on ensuring the amounts in which payments are being processed for are accurate based on the information presented on the check and to ensure proper auditing.

Customer Support
Customer Service

In addition to have a reliable and properly monitored system in place, it is important for the solution to be backed by an effective customer service solution. Many businesses require access to 24/7 support in order to inquire on the status of a payment or to receive more information on behalf of a client. It is important for these payment processors to have professionals capable of resolving their issues and complaints.

 
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