Ease of Use
Change in Rank
During our analysis of various payment gateway solutions we spend time comparing different aspects of pricing and how different features and add-ons affect the final cost for the end user. We spend time comparing different rates for the different types of payment options and how the total amount of money being processes as payment is used to determine the overall costs incurred by the accepting merchant.
It is important for a payment gateway platform to provide merchants with a variety of useful features in order to facilitate effective payment solutions. Many features often give merchants the flexibility they require to accept payments either on a usage scenario or on a per-time basis. In addition, different features for report generation, automated alerts, and statistics are compared between different payment gateways.
For payment gateways, it is important for the gateway to be easy to access and use for the merchant and their representatives. It is important for the software to platform to not only be easy to use, but easy to learn and understand for users of all types. We compare the graphical interfaces and features of the top competing payment gateway solutions in order to compare how they take into consideration new users.
Our analysis of the customer support and service provided by payment gateways involves a look at the professionals involved in communicating with the clients. We ensure the companies which we recommend offer a payment gateway backed by fast and efficient customer support professionals which truly understand the gateway, the features, and how to resolve any issues which the client may have with it.
It is also important for a payment gateway to be secure in infrastructure and communications. Due to the very nature of a payment gateway solution, we spend time analyzing the amount of effort put into ensuring that the system is being properly audited for security purposes. We analyze the amount of effort which goes beyond that which is required by federal laws and regulations in regards to payment security.