topcreditcardprocessors video evaluation
Our Selection Process For
Best Online Payment Platforms

Last updated: April 1, 2016

Improve Your Rankings | Apply For Rankings | Evaluation Criteria

 
Best

Top 10 Payment Platforms

Best Online Payment Platforms - April 2016

UPWARD
TREND
DOWNWARD
TREND
NO
CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Credit Card Processing Specialists Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

30

1,000+

98%

M

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

First Data Corporation Greenwood Village, Georgia

Guy Chiarello
212-515-3171
More info

Visit Website

1989

$5 million - $10 million

150+

10,000+

90%

M

Estarstation.com, valuelink.biz

 

100

 

98

 

99

 

100

 

99

99.2%
Increased +8

+8

 

3

Elavon Atlanta, Georgia

Paul Clarke
678-731-5000
More info

Visit Website

2005

$5 million - $10 million

55

1000+

99%

M

MICROS, Payment Integrated Loyalty Program

 

99

 

100

 

99

 

98

 

97

98.6%

NC

 
Strong Performers

4

Adaptive Payments Plantation, Florida

Shashi Kapur
954-756-1603
More info

Visit Website

2006

$1 million - $3 million

32

128

93%

L

Confidential.

 

96

 

99

 

98

 

99

 

97

97.8%
Increased +3

+3

 

5

Heartland Payment Systems, Inc. Princeton, New Jersey

David Munson
972-295-8652
More info

Visit Website

2000

$5 million - $10 million

5

10.000+

94%

L

Main Street Bistro, Carolina Conceptions, Dominican College, MPC, CSRA

 

96

 

98

 

97

 

99

 

97

97.4%
Increased +3

+3

 

6

Apriva’s Scottsdale, Arizona

Jeff Ford
480-421-1210
More info

Visit Website

1999

$1 million - $3 million

25

25+

97%

L

Available upon request.

 

97

 

98

 

97

 

95

 

97

96.8%
Decreased -2

-2

 
Contenders

7

Fidelity National Information Services Jacksonville, Florida

Gary Norcross
904-438-6000
More info

Visit Website

1961

$5 million - $10 million

55000

20,000+

87%

M

Bankway Operational, Cadence Bank, Bank of the West, Horizon 360 BI

 

95

 

97

 

95

 

98

 

97

96.4%
Decreased -2

-2

 

8

Cardtronics Houston, Texas

Steven Rathgaber
832-308-4000
More info

Visit Website

2002

$5 million - $10 million

250

10,000+

93%

M

Costco Wholesale, CVS/Pharmacy, walgreeens, Chase, HSBC

 

95

 

97

 

96

 

98

 

94

96%
Increased +1

+1

 

9

Fiserv, Inc. Brookfield, Wisconsin

Jeffery W. Yabuki
262-879-5000
More info

Visit Website

1984

$5 million - $10 million

500+

13,000+

95%

L

Available upon request.

 

95

 

94

 

96

 

95

 

95

95%
Decreased -3

-3

 

10

CyberSource Corp. San Francisco, California

Michael Walsh
650-432-8327
More info

Visit Website

1997

$3 million - $5 million

126

300+

93%

L

Available upon request.

 

93

 

94

 

95

 

96

 

94

94.4%
Decreased -8

-8

 
Evaluation Criteria: Best Online Payment Platforms
Competitive Rates
Competitive Rates

Payment platforms offer merchants an unmatched level of flexibility for their products and services. It is important for these solutions to be competitively priced in all aspects of fees and costs in order to ensure merchants will be able to make a profit from selling their products and services. During our analysis, we compare the different costs of accepting payments through a platform between different providers.

Reliability
Reliability

The overall reliability of a payment platform is also another crucial aspect of our analysis. We ensure the payment platforms we recommend to merchants have a history of uptime and reliable service to help merchants find platforms which do not normally encounter issues or are able to take proactive corrective actions on any features which may cause problems or reliability issues which may negatively impact the platform.

Efficiency
Efficiency

It is also important for the platform to have efficient processes and methods of creating logs and records of transactions. Merchants are looking for software which requires as little human intervention as possible and will search for features which make their use of the platform more efficient. This many include having access to logs, an API, and other extensive features that impact the functionality of the platform.

Variance
Variance

Another concern of ours is the variety or variance of the available features and services within the platform. Merchants are often looking for solutions which match their particular need set and will often require a payment platform which can adapt to their own needs. Having a variety of payment processing features and methods will ensure the merchant will be able to adapt their business alongside their payment platform.

Customer Support
Customer Support

Payment platforms should have a strong investment in customer support and technical support to ensure the merchants using their platform will be able to have any issues they encounter resolved and to have their concerns addressed. Customer support is an important factor for payment platforms due to their self-service and self-setup aspects in addition to the types of features found in common payment platforms.

 
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