Last updated: January 1, 2015

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Best Online Payment Platforms - January 2015

UPWARD
TREND
DOWNWARD
TREND
NO
CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Cardtronics Houston, Texas

Rick Updyke
(469) 237-3111
More info

Visit Website

2002

$5 million - $10 million

Above 100

10,000+

93%

H

Costco Wholesale, CVS/Pharmacy, walgreeens, Chase, HSBC

Merchant Cash Advance

 

99

 

100

 

98

 

99

 

100

99.2%

NC

 

2

Elavon Atlanta, Georgia

Paul Clarke
678-731-5020
More info

Visit Website

2005

$5 million - $10 million

Above 100

1000+

99%

H

MICROS, Payment Integrated Loyalty Program

Check Processing, Credit Card Processing

 

96

 

98

 

99

 

98

 

100

98.2%

NC

 

3

Apriva’s Scottsdale, Arizona

Bill Clark
(480) 421-1210
More info

Visit Website

1999

$1 million - $3 million

Above 100

25+

97%

H

Confidential

Point of Sale Systems, Payment Gateway, Credit Card Processing

 

95

 

99

 

97

 

98

 

96

97%

NC

 
Strong Performers

4

Fidelity National Information Services Jacksonville, Florida

Frank R. Martire
904-438-6000
More info

Visit Website

1961

$5 million - $10 million

1 - 10

10,000+

87%

H

Bankway Operational, Cadence Bank, Bank of the West, Horizon 360 BI

Enterprise Payment Processing Consulting, Risk Management / Compliance

 

93

 

94

 

93

 

95

 

95

94%

NC

 

5

Heartland Payment Systems, Inc. Princeton, New Jersey

David Munson
(972) 295-8652
More info

Visit Website

2000

$5 million - $10 million

Above 100

10.000+

94%

H

Main Street Bistro, Carolina Conceptions, Dominican College, MPC, CSRA

Online Credit Card Processing, Check Processing, Credit Card Processing

 

92

 

91

 

93

 

94

 

94

92.8%

NC

 

6

Fiserv, Inc. Brookfield, Wisconsin

Gary Brand
(972) 672-9872
More info

Visit Website

1984

$5 million - $10 million

Above 100

10,000+

95%

H

Confidential

Risk Management / Compliance, Check Processing, Credit Card Processing

 

93

 

89

 

93

 

92

 

92

91.8%

NC

 
Contenders

7

First Data Corporation Greenwood Village, Georgia

Guy Chiarello
(212) 515-3171
More info

Visit Website

1989

$5 million - $10 million

Above 100

10,000+

90%

H

Estarstation.com, valuelink.biz

Payment Gateway, Credit Card Processing, Mobile Processing

 

90

 

91

 

92

 

91

 

91

91%

NC

 

8

Adaptive Payments Plantation, Florida

Shashi Kapur
954-756-1603
More info

Visit Website

2006

$1 million - $3 million

26 - 50

28

93

H

confidential

Transaction Verification

 

91

 

91

 

91

 

89

 

91

90.6%

NC

 

9

CyberSource Corp. San Francisco, California

Michael Walsh
(650) 432-8327
More info

Visit Website

1997

$3 million - $5 million

Above 100

300+

93%

H

Confidential

Check Processing, Credit Card Processing

 

92

 

89

 

90

 

92

 

89

90.4%

NC

 
Evaluation Criteria: Best Online Payment Platforms
Competitive Rates

Payment platforms offer merchants an unmatched level of flexibility for their products and services. It is important for these solutions to be competitively priced in all aspects of fees and costs in order to ensure merchants will be able to make a profit from selling their products and services. During our analysis, we compare the different costs of accepting payments through a platform between different providers.

Reliability

The overall reliability of a payment platform is also another crucial aspect of our analysis. We ensure the payment platforms we recommend to merchants have a history of uptime and reliable service to help merchants find platforms which do not normally encounter issues or are able to take proactive corrective actions on any features which may cause problems or reliability issues which may negatively impact the platform.

Efficiency

It is also important for the platform to have efficient processes and methods of creating logs and records of transactions. Merchants are looking for software which requires as little human intervention as possible and will search for features which make their use of the platform more efficient. This many include having access to logs, an API, and other extensive features that impact the functionality of the platform.

Variance

Another concern of ours is the variety or variance of the available features and services within the platform. Merchants are often looking for solutions which match their particular need set and will often require a payment platform which can adapt to their own needs. Having a variety of payment processing features and methods will ensure the merchant will be able to adapt their business alongside their payment platform.

Customer Support

Payment platforms should have a strong investment in customer support and technical support to ensure the merchants using their platform will be able to have any issues they encounter resolved and to have their concerns addressed. Customer support is an important factor for payment platforms due to their self-service and self-setup aspects in addition to the types of features found in common payment platforms.

 
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