Change in Rank
Many merchants looking for a point of sale system will pay attention to the features of the software built into the system to ensure they will be able to take advantage of the latest features and functions of modern point of sale systems. During our analysis, we compare the available features and different add-ons to the platform in order to compare them against the most commonly used features of competing PoS systems.
It is vitally important for the merchant to be able to customize their point of sale solution based on their own needs and requirements. Many businesses have aspects of their business with a single solution doesn’t cover and therefore the merchant must be able to make changes to the point of sale solution based on their own individual needs and requirements and to take into consideration the nuances of their products and services.
During our analysis of point of sale systems we take the time to compare different aspects of pricing involved with the system, any add-ons which are made available, and the overall cost to make changes or updates to the system. It is important for a system to be competitively priced in a market where there are thousands of companies which offer competing point of sale systems for businesses in a variety of industries.
The availability and effectiveness of updates is another important area of our analysis to ensure that the systems we are recommending offer merchants the newest features and fixes for any issues which may arise through quick updates. The method which a vendor uses to send updates to their merchants and any requirements or limitations to the updates are taken into consideration during our analysis of PoS systems.
As with any type of hardware or software solution customer support is a prime area of concern to ensure the merchants selecting the vendors which we recommend are able to get assistance in resolving any issues they may have with the system. Customer support needs to be knowledgeable on the various aspects of the system and should be able to resolve the issues of the merchant within a timely and accurate manner.