topcreditcardprocessors video evaluation
Our Selection Process For
Best Retail Credit Card Processing Services

Last updated: September 1, 2016

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Best

Top 30 Retail Processing Companies

Best Retail Credit Card Processing Services - September 2016

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Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Pivotal Payments

Plano, Texas

Stacey Pisciotta
877-462-7486
More info

Visit Website

2003

Above $10 million

500

70,000

95%

L

Brand Source, Worldventures, Organo Gold, Bookit.com, Abercrombie & Kent

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

Credit Card Processing Specialists

Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

30

1,000+

98%

M

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

 

100

 

100

 

100

 

100

 

99

99.8%

NC

 

3

Yoozy

Carrollton, Texas

Tina Amin-Grant
469-737-8583
More info

Visit Website

2004

$3 million - $5 million

47

5,000+

95%

L

Available upon request.

 

98

 

100

 

100

 

99

 

100

99.4%

NC

 
Strong Performers

4

Blue Dog Business Services

Vero Beach, FL

Josh Bryant
800-650-8983
More info

Visit Website

2010

$3 million - $5 million

40

2,500+

97%

H

Freightliner, Chevy, Honda, B & H Gun Supply, Marine Connection

 

97

 

99

 

100

 

99

 

100

99%

NC

 

5

RedFynn

Thousand Oaks, California

Elton Hernandez
888-510-9871
More info

Visit Website

2002

Above $10 million

400

153,000+

99%

L

Confidential.

 

99

 

97

 

99

 

98

 

100

98.6%

NC

 

6

BankCard USA

Agoura Hills, California

Shawn Skelton
800-735-4171
More info

Visit Website

1998

$1 million - $3 million

332

20,000+

96%

L

Coastal Dermatology, Supertone Hearing, Lunaria Music

 

99

 

98

 

97

 

100

 

98

98.4%

NC

 
Contenders

7

CardConnect

Chicago, Illinois

Michael Mertz
877-894-2299
More info

Visit Website

2006

$5 million - $10 million

25

50,000+

98%

L

The New York Times, Adobe, Crocs, Dow Chemical, Jelly Belly

 

96

 

100

 

98

 

100

 

98

98.4%
Increased +4

+4

 

8

Beacon Payments, LLC

Boston, Massachusetts

Jerry Kadish
617-986-4446
More info

Visit Website

1998

$5 million - $10 million

136

10,000+

94%

M

Available upon request.

 

96

 

98

 

96

 

98

 

100

97.6%

NC

 

9

United Payment Services

Newbury Park, California

Sales Manager
866-886-4833
More info

Visit Website

1998

Above $10 million

50+

10,000+

97%

L

Arinc, Rockwell Collins, Otis Spunkmeyer, La Brea Bakery, IBM

 

96

 

98

 

96

 

100

 

96

97.2%

NC

 

10

Aliant Payment Systems

Ft. Lauderdale, Florida

Eric R. Brown
855-200-0725
More info

Visit Website

2003

$3 million - $5 million

150

5,000+

95%

L

Taylor's Closet, Broward Education Foundation, Unforgettable Prom Foundation, Inc.

 

97

 

98

 

97

 

96

 

97

97%

NC

 

11

EntireOne

Monsey, New York

Izzy Weinber
718-946-5020
More info

Visit Website

2006

$1 million - $3 million

14

50+

93%

H

Available upon request.

 

96

 

98

 

97

 

96

 

97

96.8%
Increased +16

+16

 

12

BluePay Processing

Naperville, Illinois

Brad Bialas
630-300-2391
More info

Visit Website

2002

Under $250,000

36

54

88%

L

DICE Corporation, Arizona Dental Association, Magento Enterprise, Clip, Monchilla

 

96

 

97

 

96

 

97

 

96

96.4%
Increased +3

+3

 

13

CPN USA

Phoenix, Arizona

Patrick Hare
800-750-7544
More info

Visit Website

2006

$5 million - $10 million

150+

10,000 +

90%

M

Trans-west, Hogue, Award-studio, Sacks-tierney

 

96

 

97

 

96

 

95

 

96

96%
Increased +7

+7

 

14

Merchant Express

Hauppauge, New York

Alan Garcia
631-840-6900
More info

Visit Website

1998

$5 million - $10 million

54

200+

90%

L

Confidential.

 

97

 

97

 

94

 

96

 

94

95.6%
Decreased -1

-1

 

15

Signature Card Services

West Hollywood, California

Cliff Teston
888-334-2284
More info

Visit Website

1997

$1 million - $3 million

25

49+

91%

H

Lady Chocolatt, Bungalow Salon, Ruth’s Skin Care

 

96

 

96

 

94

 

95

 

95

95.2%
Increased +1

+1

 

16

Prolific Business Solutions

Scottsdale, Arizona

Brian Cooper
877-777-7149
More info

Visit Website

2005

$250,000 - $1 million

58

300+

93%

H

ELFA, Precision Payroll, WD

 

96

 

96

 

95

 

93

 

94

94.8%
Increased +9

+9

 

17

ACI Worldwide, Inc.

Naples, Florida

Philip G. Heasley
402-390-7600
More info

Visit Website

1980

$3 million - $5 million

13

58

90%

L

Absa, Moneris Solutions, National, Barclay card, Banca Sella

 

94

 

93

 

94

 

96

 

95

94.4%
Increased +2

+2

 

18

Everest Merchant Services

New York, New York

Albert Faivush
877-554-4593
More info

Visit Website

2010

$250,000 - $1 million

41

100+

93%

L

Confidential.

 

95

 

92

 

95

 

93

 

95

94%
Increased +4

+4

 

19

Acculynk

Atlanta, Georgia

Ashish Bahl
678-894-7010
More info

Visit Website

2008

$1 million - $3 million

343

1000+

90%

L

American Airlines, Intuit, Western Union, ShoppersChoice

 

95

 

94

 

94

 

92

 

93

93.6%
Decreased -7

-7

 

20

Five Star Merchant Services, Inc.

Houston, Texas

Tahir Bhatti
888-327-7827
More info

Visit Website

1995

$5 million - $10 million

216

318

94%

M

Confidential.

 

94

 

93

 

92

 

93

 

95

93.4%
Decreased -2

-2

 

21

Better Merchant Rates

Roselle, Illinois

Thomas Krygier
888-391-5901
More info

Visit Website

2008

$1 million - $3 million

16

34+

90%

L

Available upon request.

 

94

 

94

 

93

 

90

 

94

93%
Decreased -4

-4

 

22

PPS Merchant Services

Lombard, Illinois

Joel Hurley
866-752-9269
More info

Visit Website

2010

$250,000 - $1 million

53

164

87%

L

Confidential.

 

94

 

93

 

94

 

92

 

91

92.8%
Decreased -15

-15

 

23

Leap Payments

Agoura Hills, California

Will Detterman
800-993-6300
More info

Visit Website

2007

$1 million - $3 million

35

2,500+

99%

L

Best Western Hotels, H&R Block, Buy Direct, Yellow Cab, PetSmart

 

92

 

92

 

94

 

91

 

94

92.6%

NC

 

24

Hanse Orga International Corp.

Chicago, Illinois

Moussa Soukal
312-620 1200
More info

Visit Website

1984

$3 million - $5 million

25

150+

92%

H

Warsteiner Brewery, Perfetti van Melle, Philips Lighting

 

91

 

92

 

91

 

93

 

94

92.2%
Decreased -10

-10

 

25

Merchant e-Solutions

Redwood City, California

Tom Bell
888-288-2692
More info

Visit Website

1999

$5 million - $10 million

500+

65,000

89%

H

Available upon request.

 

91

 

92

 

93

 

92

 

92

92%
Decreased -1

-1

 

26

CrossCheck, Inc.

Petaluma, California

J. David Siembieda
707-665-2100
More info

Visit Website

1983

$3 million - $5 million

136

5,000+

91%

M

ETA, NACHA, WesPay, ACA, CAC

 

93

 

93

 

91

 

90

 

92

91.8%
Decreased -5

-5

 

27

E-Commerce Exchange

Smithtown, New York

Marcia Lambert
800-639-6644
More info

Visit Website

2005

$3 million - $5 million

13

87

89%

M

CustomCare, mjbselfprotection.com, northwestbazaar.com, InterScot Network Ltd., Nikjak & Sons

 

90

 

92

 

90

 

92

 

93

91.4%
Increased +3

+3

 

28

Quantum Merchant Services

Oakdale, Minnesota

Rob Olson
800-815-3123
More info

Visit Website

1994

$3 million - $5 million

45

1,000+

97%

L

Confidential.

 

91

 

93

 

92

 

91

 

89

91.2%

NC

 

29

TransFirst

Hauppauge, New York

Keith Hall
888-845-9457
More info

Visit Website

2003

$1 million - $3 million

48

100+

92%

L

Superb Customer, Vision Care Provider, Independent Bank

 

91

 

92

 

89

 

91

 

91

90.8%

NC

 

30

Idology

Atlanta, Georgia

Jodi Florence
678-324-3800
More info

Visit Website

2003

$3 million - $5 million

24

54

90%

M

Arcot, arx.com, AssureSign LLC, aurionPro, Verifi

 

89

 

91

 

91

 

91

 

91

90.6%
Decreased -4

-4

 
Evaluation Criteria: Best Retail Credit Card Processing Services
Competitive Rates
Competitive Rates

Retail businesses and merchants often require a payment processing solution with highly competitive rates associated with their large sum and quantity of credit card and debit card payments. During our analysis of retail credit card processing companies, we compare the different fees and costs associated with accepting a large number of transactions over a period of time to industry averages and leaders in the industry.

Reliability
Reliability

Many retailers have their own set of hours and expectations for how their payment processing services are being implemented and maintained. As a result, it is important for a retail processing company to take into consideration the explicit needs of each retail customer to ensure the optimal uptime and performance of the processes responsible for accepting and processing a client’s payment request at time of purchase.

Efficiency
Efficiency

Retailers look to use payment processing solutions which integrate directly within their point of sale solution or use retailers which provide an all-in-one point of sale solution. It is important for the payment process to be as efficient as possible to ensure the processing solution will work with whatever systems the retail partner uses in order to track the purchases of their clients and access important reports.

Variance
Variance

In addition to the overall quality of the service, it is important for retail processing companies to offer their retail merchants the opportunity to accept payments through other means. Many retailers look to have an online store for their sales in addition to their retail stores while others may require the acceptance of checks or other forms of payments including gift and loyalty cards for the long term benefits achieved.

Customer Support
Customer Support

For many retailers it is absolutely crucial to ensure that any issues they have with their payment processing and merchant services to be resolved in a set amount of time. It is expected for merchant service providers to invest heavily into their customer support to ensure any issues which they encounter during their normal use of their payment processing systems can be easily alleviated quickly and efficiently.

 
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