Last updated: September 1, 2015

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Best Retail Credit Card Processing Services - September 2015

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TREND
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Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Pivotal Payments Plano, Texas

Stacey Pisciotta
877-462-7486
More info

Visit Website

2003

Above $10 million

500

70,000

95%

L

Brand Source, Worldventures, Organo Gold, Bookit.com, Abercrombie & Kent

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

Credit Card Processing Specialists Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

26 - 50

1,000+

98%

H

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

 

96

 

100

 

98

 

100

 

98

98.4%
Increased +5

+5

 

3

Yoozy Carrollton, Texas

Tina Amin-Grant
469-737-8583
More info

Visit Website

2004

$3 million - $5 million

51 - 100

5,000+

95%

L

Confidential

 

98

 

100

 

100

 

99

 

100

99.4%

NC

 
Strong Performers

4

Electronic Merchant Systems Cleveland, Ohio

Bismark Sleibi
1-800-726-2117
More info

Visit Website

1987

$3 million - $5 million

Above 100

28,000+

92%

H

Confidential

 

100

 

99

 

98

 

100

 

99

99.2%

NC

 

5

RedFynn Thousand Oaks, California

Elton Hernandez
888-510-9871
More info

Visit Website

2002

Above $10 million

400

153,000+

99%

L

Confidential

 

96

 

98

 

97

 

99

 

96

97.2%

NC

 

6

BankCard USA Agoura Hills, California

Shawn Skelton
800-735-4171
More info

Visit Website

1998

$1 million - $3 million

332

20,000+

96%

L

Coastal Dermatology, Supertone Hearing, Lunaria Music

 

99

 

98

 

100

 

98

 

99

98.8%
Decreased -1

-1

 
Contenders

7

Merchant Warehouse Boston, Massachusetts

Andrew Blair
800-749-2173
More info

Visit Website

1998

$5 million - $10 million

556

100,000+

98%

L

Retail Proo, Lightspeed, The Orchard, By Brooklyn, Popcorn Paws

 

96

 

98

 

96

 

98

 

100

97.6%
Increased +1

+1

 

8

Merchant Express Hauppauge, New York

Merchants Sales
631-840-6900
More info

Visit Website

1998

$5 million - $10 million

54

200+

90%

L

Confidential

 

96

 

99

 

97

 

95

 

97

96.8%
Increased +16

+16

 

9

E-Commerce Exchange (ECX) Smithtown, New York

Marcia Lambert
800-639-6644
More info

Visit Website

2005

$3 million - $5 million

26 - 50

87

89%

L

CustomCare, mjbselfprotection.com, northwestbazaar.com, InterScot Network Ltd., Nikjak & Sons

 

97

 

96

 

97

 

96

 

97

96.6%
Increased +8

+8

 

10

Signature Card Services West Hollywood, California

Cliff Teston
888-334-2284
More info

Visit Website

1997

$1 million - $3 million

11 - 25

49+

91%

H

Confidential

 

96

 

97

 

96

 

97

 

95

96.2%
Increased +9

+9

 

11

CPN USA Phoenix, Arizona

Merchant Services
800-750-7544
More info

Visit Website

2006

$5 million - $10 million

Above 100

10,000 +

90%

H

trans-west, hogue, award-studio, sacks-tierney

 

97

 

95

 

96

 

94

 

97

95.8%
Increased +12

+12

 

12

Advanced Merchant Group Feasterville, Pennsylvania

Mike Wiener
1-877-997-9473
More info

Visit Website

2001

$1 million - $3 million

11 - 25

300+

97%

L

Confidential

 

94

 

97

 

97

 

96

 

94

95.6%
Increased +14

+14

 

13

iTransact Farmington, Utah

Stephen Hall
801-298-1212
More info

Visit Website

1994

$3 million - $5 million

26 - 50

100+

98%

L

Zions Bank, Productivity Solutions, Inc., Determination Outdoors, Godfather’s Pizza

 

97

 

94

 

95

 

95

 

95

95.2%
Decreased -4

-4

 

14

ISD Corporation Naples, Florida

Philip G. Heasley
402-390-7600
More info

Visit Website

1980

$3 million - $5 million

26 - 50

58

90%

H

Absa, Moneris Solutions, National, Barclay card, Banca Sella

 

95

 

96

 

95

 

94

 

94

94.8%
Increased +13

+13

 

15

Vault Acquiring Solutions Agoura Hills, California

Angelito Ovenson
818-477-3922
More info

Visit Website

2011

$250,000 - $1 million

1 - 10

120

92%

H

Confidential

 

95

 

94

 

95

 

94

 

95

94.6%

NC

 

16

Idology Atlanta, Georgia

Jodi Florence
866-520-1234
More info

Visit Website

2003

$3 million - $5 million

51 - 100

54

90%

H

Arcot, arx.com, IP Commerce, aurionPro, iovation

 

94

 

95

 

94

 

96

 

92

94.2%
Decreased -6

-6

 

17

PPS Merchant Services Lombard, Illinois

Joel Hurley
866-752-9169
More info

Visit Website

2010

$250,000 - $1 million

53

64

87%

L

Confidential

 

95

 

93

 

93

 

94

 

94

93.8%
Decreased -4

-4

 

18

Merchant e-Solutions Redwood City, California

Kevin Gallagher
866-663-6132
More info

Visit Website

1999

$5 million - $10 million

Above 100

65,000

89%

L

Confidential

 

95

 

94

 

92

 

93

 

93

93.4%
Increased +4

+4

 

19

EntireOne Monsey, New York

Izzy Weinber
718-946-5020
More info

Visit Website

2006

$1 million - $3 million

14

50+

93%

L

Confidential

 

92

 

94

 

94

 

93

 

92

93%
Increased +1

+1

 

20

Acculynk Atlanta, Georgia

John Kerley
832-214-0165
More info

Visit Website

2008

$1 million - $3 million

343

100+

90%

L

Confidential

 

91

 

94

 

91

 

94

 

94

92.8%
Decreased -2

-2

 

21

Everest Merchant Services New York, New York

Albert Faivush
877-554-4593
More info

Visit Website

2010

$250,000 - $1 million

1 - 10

100+

93%

H

Confidential

 

93

 

89

 

92

 

94

 

94

92.4%
Decreased -7

-7

 

22

Prolific Business Solutions Scottsdale, Arizona

Sales Support
877-777-7149
More info

Visit Website

2005

$250,000 - $1 million

Above 100

300+

93%

H

Confidential

 

92

 

93

 

89

 

93

 

93

92%
Decreased -11

-11

 

23

Leap Payments Agoura Hills, California

Will Detterman
800-993-6300
More info

Visit Website

2007

$1 million - $3 million

26 - 50

2,500+

99%

L

Best Western Hotels, H&R Block, Buy Direct, Yellow Cab, PetSmart

 

90

 

93

 

93

 

93

 

90

91.8%
Increased +2

+2

 

24

Merchant Credit Card Rumson, New Jersey

Jenny Lambert
888-722-955
More info

Visit Website

2001

$3 million - $5 million

1 - 10

140

93%

L

Confidential

 

91

 

92

 

89

 

90

 

91

90.6%
Decreased -3

-3

 

25

CardConnect Chicago, Illinois

Michael Mertz
877-894-2299
More info

Visit Website

2006

$5 million - $10 million

Above 100

50,000+

98%

H

The New York Times, Adobe, Crocs, Dow Chemical, Jelly Belly

 

90

 

91

 

92

 

91

 

91

91%
Increased +5

+5

 

26

Better Merchant Rates Roselle, Illinois

Thomas Krygier
888-391-5901
More info

Visit Website

2008

$1 million - $3 million

11 - 25

34+

90%

H

Confidential

 

90

 

92

 

91

 

93

 

91

91.4%
Decreased -10

-10

 

27

Five Star Merchant Services, Inc. Houston, TX

Tahir Bhatti
888.327.7827
More info

Visit Website

1995

$5 million - $10 million

216

318

94%

L

 

100

 

100

 

100

 

100

 

99

99.8%

NC

 

28

Quantum Merchant Services Oakdale, Minnesota

Rob Olson
800-815-3123
More info

Visit Website

1994

$3 million - $5 million

45

1,000+

97%

L

Confidential

 

91

 

89

 

92

 

91

 

89

90.4%
Increased +1

+1

 

29

Helcim Inc. Calgary, Canada

Nicolas Beique
877-643-5246
More info

Visit Website

2006

$5 million - $10 million

25

3,000+

98%

L

UNICEF, The Childrens Wish Foundation, TechVibes, MAVI Jeans

 

97

 

99

 

98

 

100

 

98

98.4%
Decreased -23

-23

 

30

Hanse Orga International Corp. Ann Arbor, Michigan

Moussa Soukal
734-302-3000
More info

Visit Website

2008

$1 million - $3 million

11 - 25

32+

92%

H

Warsteiner Brewery, Perfetti van Melle, Philips Lighting

 

89

 

91

 

91

 

90

 

89

90%
Decreased -18

-18

 
Evaluation Criteria: Best Retail Credit Card Processing Services
Competitive Rates
Competitive Rates

Retail businesses and merchants often require a payment processing solution with highly competitive rates associated with their large sum and quantity of credit card and debit card payments. During our analysis of retail credit card processing companies, we compare the different fees and costs associated with accepting a large number of transactions over a period of time to industry averages and leaders in the industry.

Reliability
Reliability

Many retailers have their own set of hours and expectations for how their payment processing services are being implemented and maintained. As a result, it is important for a retail processing company to take into consideration the explicit needs of each retail customer to ensure the optimal uptime and performance of the processes responsible for accepting and processing a client’s payment request at time of purchase.

Efficiency
Efficiency

Retailers look to use payment processing solutions which integrate directly within their point of sale solution or use retailers which provide an all-in-one point of sale solution. It is important for the payment process to be as efficient as possible to ensure the processing solution will work with whatever systems the retail partner uses in order to track the purchases of their clients and access important reports.

Variance
Variance

In addition to the overall quality of the service, it is important for retail processing companies to offer their retail merchants the opportunity to accept payments through other means. Many retailers look to have an online store for their sales in addition to their retail stores while others may require the acceptance of checks or other forms of payments including gift and loyalty cards for the long term benefits achieved.

Customer Support
Customer Support

For many retailers it is absolutely crucial to ensure that any issues they have with their payment processing and merchant services to be resolved in a set amount of time. It is expected for merchant service providers to invest heavily into their customer support to ensure any issues which they encounter during their normal use of their payment processing systems can be easily alleviated quickly and efficiently.

 

Best Retail Credit Card Processing Services in our list have been rated 5 out of 5 by more than 380 reviewers and customers. To learn more, view the client testimonials in our vendor profiles.

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