Best Credit Card Processing Agent Programs - June 2015

UPWARD
TREND
DOWNWARD
TREND
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CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Residuals

Marketing

Support

Variety

Equipment

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Merchants Bancard, Inc. (MBN) Valencia, California

Jerry Cain
877-771-4629
More info

Visit Website

1988

$3 million - $5 million

Above 100

10,500+

96%

H

Confidential

Gift & Loyalty Cards, High Risk Processing

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

Pivotal Payments Plano, Texas

Stacey Pisciotta
877-462-7486
More info

Visit Website

2003

Above $10 million

500

70,000

95%

L

Brand Source, Worldventures, Organo Gold, Bookit.com, Abercrombie & Kent

Gift & Loyalty Cards, Check Processing

 

99

 

100

 

98

 

100

 

98

99%

NC

 

3

Merchant Warehouse Boston, Massachusetts

Andrew Blair
800-749-2173
More info

Visit Website

1998

$5 million - $10 million

556

100,000+

98%

L

Retail Proo, Lightspeed, The Orchard, By Brooklyn, Popcorn Paws

Online Credit Card Processing, Retail Processing, Credit Card Processing

 

96

 

99

 

98

 

100

 

97

98%

NC

 
Strong Performers

4

Electronic Merchant Systems, Inc Cleveland, Ohio

Matt Shepard
1-866-845-6026
More info

Visit Website

1987

$3 million - $5 million

55

28,000+

92%

L

Confidential

Internet Processing, Point of Sale Systems, Wireless Integration, Online Credit Card Processing

 

96

 

99

 

97

 

95

 

97

96.8%

NC

 

5

BankCard USA Agoura Hills, California

Shawn Skelton
800-735-4171
More info

Visit Website

1998

$1 million - $3 million

332

20,000+

96%

L

Coastal Dermatology, Supertone Hearing, Lunaria Music

Payment Gateway, Credit Card Processing

 

95

 

97

 

96

 

97

 

95

96%

NC

 

6

Credit Card Processing Specialists Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

26 - 50

1,000+

98%

H

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

Payment Gateway, Point of Sale Systems, Credit Card Processing

 

96

 

96

 

95

 

94

 

95

95.2%

NC

 
Contenders

7

National Payment Processing Stockton, California

Nasser Showkat
800-909-2124
More info

Visit Website

2009

$3 million - $5 million

51 - 100

500+

95%

H

Confidential

Gift & Loyalty Cards, Check Processing

 

94

 

93

 

94

 

94

 

96

94.2%
Increased +1

+1

 

8

FIS Global Jacksonville, Florida

Frank Martire
904-438-6000
More info

Visit Website

1980

$5 million - $10 million

11 - 25

1000+

94%

L

Horizone Core Conversion, Bankway Client Testimonial, Horizone eSignature, Horizone Core Plateform, Rock Solid Core

ISO Agent Programs

 

93

 

93

 

93

 

95

 

92

93.2%
Decreased -1

-1

 

9

Possible POS, Inc. Stafford, Texas

Manan Mehta
800-767-9585
More info

Visit Website

2010

$1 million - $3 million

11 - 25

1000+

95%

H

Tutti Frutti, Jambetos Bakery, Subhlaxmi Grocers, Bonito Michaocan

Point of Sale Systems, Gift & Loyalty Cards, Credit Card Processing

 

92

 

92

 

91

 

93

 

92

92%
Increased +1

+1

 

10

CrossCheck, Inc. Petaluma, California

J. David Siembieda
707-665-2100
More info

Visit Website

1983

$3 million - $5 million

26 - 50

5,000+

91%

H

ETA, NACHA, WesPay, ACA, CAC

Remote Deposit Capture Software, Check Processing

 

89

 

92

 

90

 

91

 

92

90.8%
Decreased -1

-1

 
Evaluation Criteria: Best Credit Card Processing Agent Programs
Residuals
Residuals

For many ISO agents the residuals they can earn from the accounts which they produce are a major factor in determining which ISO to work with. It is vital to have an understanding of what level of residuals are considered competitive. During our analysis, we compare the residuals offered and actually provided to ISO agents compared to the residuals offered by the ISOs most renowned for their agent programs.

Marketing
Marketing

In addition to receiving a cut of the funds based on the accounts they produce, ISO agents require marketing support and collateral in order to be able to connect with and convince potential merchants to sign up for a merchant account. We analyze the amount of marketing assistance and collateral is provided to agents in order to assist them in attracting and obtaining a variety of merchants.

Customer Support
Support

When agents are in the process of promoting the services being offered, it is important to have access to support professionals capable of handling any concerns which potential merchants may have in specific case scenarios. In addition, agents require a support team produced by the ISO which can handle the accounts being obtained in order to prevent the agents from having to support the merchant themselves.

Variance
Variety

We believe it is important for ISOs to offer their agents a variety of options and solutions to merchants which are looking for payment processing or merchant services. Having a variance in solutions will provide the agent with a level of flexibility for what they are able to offer to their merchants while ensuring that the ISO will be able to maximize the potential of the account and profit from the relationship.

Equipment Quality
Equipment

We also analyze the availability and quality of the equipment offered to merchants being introduced through an ISO agent outside of the ISO’s own marketing initiatives. It is important for agents to have access to quality equipment for the merchants they are connecting with and to be able to provide the equipment at a reasonable price with the right expectations and factual specifications relating to the equipment.

 

Best Credit Card Processing Agent Programs in our list have been rated 5 out of 5 by more than 380 reviewers and customers. To learn more, view the client testimonials in our vendor profiles.

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