Last updated: August 1, 2015

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Best Merchant Services - August 2015

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Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Competitive Rates

Reliability

Efficiency

Variance

Customer Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

USPAY Group Levittown, New York

Shawn Ecksel
866-725-8500
More info

Visit Website

2004

$5 million - $10 million

100

25000+

99%

L

Available Upon Request

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

BankCard USA Agoura Hills, California

Shawn Skelton
800-735-4171
More info

Visit Website

1998

$1 million - $3 million

332

20,000+

96%

L

Coastal Dermatology, Supertone Hearing, Lunaria Music

 

100

 

99

 

100

 

100

 

99

99.6%

NC

 

3

Merchant Warehouse Boston, Massachusetts

Andrew Blair
800-749-2173
More info

Visit Website

1998

$5 million - $10 million

556

100,000+

98%

L

Retail Proo, Lightspeed, The Orchard, By Brooklyn, Popcorn Paws

 

98

 

100

 

100

 

99

 

100

99.4%

NC

 
Strong Performers

4

i3 Verticals Atlanta, GA

Howard Conoly
855-786-5872
More info

Visit Website

2005

$3 million - $5 million

146

15,000+

99%

L

Select Market Insurance (SMIG), California Closets, Kirks Framing Inc.

 

100

 

99

 

100

 

99

 

98

99.2%

NC

 

5

Credit Card Processing Specialists Grandville, Michigan

Mike Konig
877-554-5853
More info

Visit Website

2010

$250,000 - $1 million

26 - 50

1,000+

98%

H

Main Street Technologies, Advance Auto Parts, South Central Pallets, Discovery Network, Ace Hardware

 

100

 

99

 

97

 

99

 

100

99%
Decreased -1

-1

 

6

Intrix Technology, Inc. Roseville, California

Jeff Connors
917-864-0941
More info

Visit Website

1986

$250,000 - $1 million

232

2,000+

98%

L

The Dude Ranchers’ Association, Jonesboro, Cedia, NMDA, paii

 

98

 

99

 

100

 

98

 

99

98.8%

NC

 
Contenders

7

Maverick BankCard, Inc. Agoura Hills, California

Alan Griefer
800-464-9777
More info

Visit Website

2000

$3 million - $5 million

15-30

200+

98%

L

Confidential

 

99

 

100

 

99

 

98

 

97

98.6%

NC

 

8

TransFirst Aurora, Colorado

John Shlonsky
631-840-6970
More info

Visit Website

2003

$1 million - $3 million

48

100+

92%

L

Superb Customer, Vision Care Provider, Independent Bank

 

98

 

96

 

99

 

98

 

100

98.2%

NC

 

9

Merchant Express Hauppauge, New York

Merchants Sales
631-840-6900
More info

Visit Website

1998

$5 million - $10 million

54

200+

90%

L

Confidential

 

97

 

97

 

100

 

96

 

100

98%
Increased +36

+36

 

10

ACOM Solutions Long Beach, California

Edward J. Kennedy
800- 699-5758
More info

Visit Website

1984

$3 million - $5 million

11 - 25

56

94%

H

Confidential

 

96

 

98

 

96

 

100

 

98

97.6%
Increased +11

+11

 
Competitive Rates

It is important for merchant service providers to offer their services with rates competitive to their most aggressive competitors to ensure the merchants which align them are getting the best value out of their payment processing. During our analysis, we compare the rates and fees which merchants may incur during their use of the services in order to determine whether the rates are competitive compared to industry standards.

11

National Processing Orem, Utah

Wayne Hamilton
800-720-3323
More info

Visit Website

2007

$1 million - $3 million

11 - 25

1,000+

99%

H

Zurchers Party & Wedding Store, Arctic Circle, Crime Stoppers USA, Nelson, Watson & Associates, LLC

 

96

 

98

 

97

 

99

 

97

97.4%

NC

 

12

Genesys GENESYS

Mark Friedman
7818972565
More info

Visit Website

1997

$5 million - $10 million

Above 100

200+

97%

H

Jetstar, Groupama, Marketo, PayPal

 

97

 

98

 

97

 

98

 

96

97.2%
Increased +16

+16

 

13

Govolution Arlington, Virginia

Gregory Gentile
703-894-5000
More info

Visit Website

2000

$3 million - $5 million

42

42+

93%

L

Confidential

 

96

 

98

 

97

 

96

 

97

96.8%
Increased +12

+12

 

14

Optimal Payments Plc

Danny Chazonoff
(514) 380-2701
More info

Visit Website

2004

$3 million - $5 million

Above 100

200+

97%

H

Confidential

 

99

 

96

 

95

 

96

 

97

96.6%
Increased +4

+4

 

15

Fattmerchant Kissimmee, Florida

Suneera Madhani
855-550-3288 x 203
More info

Visit Website

2014

$250,000 - $1 million

11 - 25

100+

99%

H

Available Upon Request

 

96

 

97

 

96

 

97

 

96

96.4%
Decreased -1

-1

 

16

MERCHANT SERVICES Solutions Honolulu, Hawaii

Fred
808-482-1050
More info

Visit Website

2014

Under $250,000

16

74

90%

M

Confidential

 

96

 

97

 

96

 

98

 

14

80.2%
Increased +16

+16

 

17

APEX Merchant Group Plano, Texas

Mr. Andrew Frankel
888-330-2739
More info

Visit Website

2004

$250,000 - $1 million

43

94

90%

L

Available upon request.

 

94

 

97

 

97

 

96

 

95

95.8%
Increased +19

+19

 

18

Rev Worldwide Austin, Texas

Roy Sosa
+55-3121037821
More info

Visit Website

2009

$1 million - $3 million

23

32+

89%

L

Pronto Insurance, RêvCOIN, The Union Plus, The Mango, Bonsucesso Meo

 

95

 

96

 

97

 

96

 

94

95.6%
Increased +5

+5

 

19

Merchant Solutions Torrance, California

David MacMillan
800-536-1498
More info

Visit Website

2009

$1 million - $3 million

1 - 10

100+

93%

L

Confidential

 

96

 

94

 

95

 

95

 

96

95.2%
Increased +3

+3

 

20

1st Merchant Funding Penthouse Miami, Florida

Levi Rosenblum
866-710-2265
More info

Visit Website

2007

$1 million - $3 million

11 - 25

90

92

H

McCoy Pizza, Tee Luck Lounge

 

93

 

95

 

95

 

95

 

96

94.8%
Increased +21

+21

 
Reliability

Merchant services require a high level of reliability to ensure that merchants will not be left high and dry at the end of the day. Reliability is often measured based on the overall availability and performance of all of their services which ensures that the services are going to be available during the most crucial hours when they are needed. Downtime negatively affects both the merchant and the provider in the long-term.

21

SecureTrading Ltd. Bangor, United Kingdom

Ian, Hughes
+44-3332406000
More info

Visit Website

1997

$3 million - $5 million

40

110+

93%

L

barclaycard, Elavon, First data

 

96

 

90

 

96

 

94

 

96

94.4%
Decreased -11

-11

 

22

Meritus Payment Solutions Santa Ana, California

Warren DiChiara
877-895-4462
More info

Visit Website

2008

$3 million - $5 million

Above 100

10,000

92%

H

Confidential

 

96

 

96

 

88

 

96

 

95

94.2%
Decreased -6

-6

 

23

MersaTech Centennial, Colorado

Mike Langfield
303-268-5505
More info

Visit Website

2011

$1 million - $3 million

27

88

92%

L

Confidential

 

94

 

95

 

94

 

93

 

94

94%
Increased +24

+24

 

24

Network Merchants, Inc (NMI) Roselle, Illinois

Ted Cucci
847-952-4850
More info

Visit Website

2011

$1 million - $3 million

176

200+

91%

L

DUHAMEL GROUP - LLC, PREMIER PAYMENT SYSTEMS, MERCHANT TALK

 

92

 

93

 

93

 

95

 

95

93.6%
Increased +13

+13

 

25

Premium Capital Group Vancouver, Canada

Andrew Nemenz
+1-8552261141
More info

Visit Website

2011

$1 million - $3 million

11 - 25

12+

85%

H

confidential

 

92

 

92

 

93

 

95

 

95

93.4%
Increased +1

+1

 

26

DIGITAL CHECK CORP Rancho Cucamonga, Illinois

Thomas P. Anderson Jr.
847-446-2285
More info

Visit Website

1996

$3 million - $5 million

37

54

91%

L

Spring Bank , United Southern Bank , Fifth Third Bank

 

92

 

94

 

93

 

93

 

93

93%
Decreased -13

-13

 

27

PayLeap Warsaw, Indiana

Scott Miller
574-306-0241
More info

Visit Website

2008

$250,000 - $1 million

28

87

92%

L

Confidential

 

93

 

92

 

94

 

91

 

94

92.8%
Decreased -7

-7

 

28

Swift Pay Systems Chicago, Illinois

Michael Kehoe
800-649-2260
More info

Visit Website

2006

$1 million - $3 million

26 - 50

60+

97%

H

Confidential

 

94

 

92

 

92

 

94

 

91

92.6%
Increased +3

+3

 

29

Ace Merchant Processing Stafford, Texas

Manan Mehta
877-680-4223
More info

Visit Website

2006

$3 million - $5 million

51 - 100

10000+

95%

H

Holiday Inn's, Mercedes Benz Dealerships, Staybridge Inn's, Maruchi Sushi, Quality Tiles

 

93

 

91

 

91

 

93

 

93

92.2%
Increased +13

+13

 

30

KICTeam, Inc San Diego, California

Philip Leong
6563543340
More info

Visit Website

2007

$3 million - $5 million

Above 100

200+

97%

H

Confidential

 

92

 

92

 

93

 

92

 

91

92%
Decreased -21

-21

 
Efficiency

We understand the importance of having a merchant service provider which respects a merchant’s time. During our analysis of merchant service providers, we spend time analyzing what they offer their merchants and the amount of work and effort required from the merchant in order to use their services. There should be processes put in place to reduce the amount of work the merchant needs to put in their use of the services.

31

MerchantService.com Palmetto, Florida

Gino Kauzlarich
888-288-3816
More info

Visit Website

1995

$1 million - $3 million

26 - 50

2,500+

97%

H

Confidential

 

93

 

90

 

92

 

93

 

91

91.8%
Decreased -14

-14

 

32

Ace Software Solutions Iselin, New Jersey

Chari, Sunil
732-603-4997
More info

Visit Website

1992

$1 million - $3 million

51 - 100

76

91%

H

Bank of Tokyo-Mitsubishi UFJ, Capgemini, Schroders, ADCB, Standard Chartered

 

88

 

93

 

91

 

93

 

92

91.4%
Decreased -17

-17

 

33

East Commerce Solutions East Providence, Rhode Island

Ed Medeiros
800-527-5395
More info

Visit Website

1994

$5 million - $10 million

51 - 100

25000+

93%

L

World of Wines, The Abbey, CSM Group

 

93

 

92

 

91

 

89

 

91

91.2%
Increased +7

+7

 

34

National Bankcard Inc Melville, New York

John Monge
800-991-2291
More info

Visit Website

2001

$5 million - $10 million

Above 100

100,000+

97%

L

Comfort Inn & Suites, Kentucky Fried Chicken, Taco Bell, Subway, Economy Inn

 

89

 

90

 

92

 

91

 

92

90.8%

NC

 

35

Affinity Solutions New York, New York

Jonathan Silver
212-822-9600
More info

Visit Website

2000

$1 million - $3 million

Above 100

100

92

H

sony, mobil, gap.com, subway, apple store

 

91

 

90

 

88

 

92

 

92

90.6%
Decreased -23

-23

 

36

Merchant Cash Group Gainesville, Florida

Angela Sanderson
866-610-6569
More info

Visit Website

2008

$1 million - $3 million

1 - 10

73

90%

H

Confidential

 

89

 

90

 

90

 

91

 

91

90.2%
Decreased -7

-7

 

37

On Deck Sherman Oaks, California

Brad Kime
888-269-4246
More info

Visit Website

2006

$5 million - $10 million

51 - 100

35+

90%

H

drinknomsi.com, getthatwholesale.com, iHealthspot, Inc., Jazz at Jacks

 

91

 

90

 

89

 

88

 

91

89.8%
Increased +2

+2

 

38

Quantum Merchant Services Oakdale, Minnesota

Rob Olson
800-815-3123
More info

Visit Website

1994

$3 million - $5 million

45

1,000+

97%

L

Confidential

 

90

 

90

 

89

 

90

 

89

89.6%

NC

 

39

Certified Payment Processing Carrollton, Texas

Keith Miller
800-567-8196
More info

Visit Website

1991

$5 million - $10 million

Above 100

40,000+

90%

L

Confidential

 

91

 

90

 

91

 

84

 

91

89.4%
Increased +5

+5

 

40

Calpian, Inc Dallas, Texas

Harold Montgomery
214-758-8603
More info

Visit Website

2001

$3 million - $5 million

58

200+

97%

L

Confidential

 

88

 

87

 

90

 

90

 

90

89%
Increased +9

+9

 
Variance

Having access to a variety of different merchant services and payment processing solutions ensures the merchant will be able to run their business in the way that most the most amount of sense. Merchants do not want to be limited by the limitations of their provider and need different ways of accepting payment or handling their finances which will allow them to grow and expand their business over the long term.

41

EPX Wilmington, Delaware

Rick Dressel
866- 581-5239.
More info

Visit Website

1996

$250,000 - $1 million

51 - 100

34+

95%

H

Confidential

 

90

 

87

 

88

 

88

 

90

88.6%
Decreased -6

-6

 

42

Electronic Payment Systems Englewood, Colorado

Chad Hunter
800-863-5995
More info

Visit Website

1994

$5 million - $10 million

51 - 100

80,000

90%

H

Aamco, AA Performance Muffler and Brake, Pink Ribbon Riders, Paris Limousine Service, Anthonys Pizza and Pasta

 

88

 

89

 

89

 

89

 

87

88.4%
Increased +6

+6

 

43

Allied Wallet West Hollywood, California

Andy Khawaja
310-424-5495
More info

Visit Website

2002

Above $10 million

1000 - 1100

10,000+

92%

L

Forbes, Bloomberg, Wireo, Media Planet, Inc500

 

88

 

88

 

88

 

87

 

89

88%

NC

 

44

iPayment Nashville, Tennessee

Carl Grimstad
800-554-4777
More info

Visit Website

2001

$3 million - $5 million

31

59

91%

L

Omega Transactions Corporation, Merchant Services Direct

 

88

 

87

 

87

 

88

 

88

87.6%
Increased +6

+6

 

45

Heartland Payment Systems, Inc. Princeton, New Jersey

David Munson
972-295-8652
More info

Visit Website

2000

$5 million - $10 million

Above 100

10.000+

94%

L

Main Street Bistro, Carolina Conceptions, Dominican College, MPC, CSRA

 

86

 

89

 

86

 

86

 

89

87.2%
Decreased -18

-18

 

46

Leap Payments Agoura Hills, California

Will Detterman
800-993-6300
More info

Visit Website

2007

$1 million - $3 million

26 - 50

2,500+

99%

L

Best Western Hotels, H&R; Block, Buy Direct, Yellow Cab, PetSmart

 

85

 

87

 

88

 

87

 

88

87%

NC

 

47

Global Payments Inc. Atlanta, Georgia

Jeff McGuire
416-847-4597
More info

Visit Website

2010

$1 million - $3 million

21

25+

95%

L

Confidential

 

87

 

86

 

86

 

88

 

86

86.6%
Decreased -23

-23

 

48

Global Processing Systems San Dimas, California

Moses Heredia
866-823-1960
More info

Visit Website

2003

$3 million - $5 million

26 - 50

21000+

97%

L

Confidential

 

85

 

86

 

87

 

86

 

88

86.4%
Decreased -43

-43

 

49

Total Merchant Services Woodland Hills, California

Derek Moore
888-848-6825
More info

Visit Website

1996

$1 million - $3 million

Above 100

200+

97%

H

Confidential

 

88

 

86

 

86

 

86

 

85

86.2%
Decreased -30

-30

 

50

Crescent Processing Company Dallas, Texas

Curtis Conrad
800-618-4428
More info

Visit Website

2005

$1 million - $3 million

Above 100

46+

91%

H

Dodie's Cajun Diner, Surround Sound Audio and Video

 

87

 

87

 

85

 

85

 

86

86%
Decreased -20

-20

 
Customer Support

In addition to the quality and reliability of their services, it is important for merchant service providers to effectively invest in their customer support practices and communications. As merchants run into issues with the services they are using or if they have questions or concerns about the service, it is important for the merchant service provider to invest the time required to adequately assist their clients and merchants.

Best Merchant Services in our list have been rated 5 out of 5 by more than 380 reviewers and customers. To learn more, view the client testimonials in our vendor profiles.

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