Top 10 Online Marketing - Merchant Services
1
1969
1
H
100
100
100
100
100
NC
2
N/A
$1 million - $3 million
100+
H
100
99
98
100
99
NC
3
N/A
$1 million - $3 million
1/10/2016
100+
H
98
99
98
99
100
NC
4
2004
$3 million - $5 million
0 - 25
100+
H
96
99
97
100
97
NC
5
2009
$5 million - $10 million
14
100+
90%
L
TechCrunch, Charlie rose, Forbes, Technology, npr
96
98
96
100
96
NC
6
2009
$3 million - $5 million
100 - 250
100+
H
96
97
96
97
95
NC
7
2008
$1 million - $3 million
11-50
100+
H
97
94
97
95
95
NC
8
2012
$1 million - $3 million
100-250
100+
H
95
95
94
97
95
NC
9
2001
$5 million - $10 million
51-200
100+
H
95
96
95
94
94
NC
10
1999
$250,000 - $1 million
236
120
89%
M
95
95
92
93
95
NC
It is important for merchant service providers to offer their services with rates competitive to their most aggressive competitors to ensure the merchants which align them are getting the best value out of their payment processing. During our analysis, we compare the rates and fees which merchants may incur during their use of the services in order to determine whether the rates are competitive compared to industry standards.
Merchant services require a high level of reliability to ensure that merchants will not be left high and dry at the end of the day. Reliability is often measured based on the overall availability and performance of all of their services which ensures that the services are going to be available during the most crucial hours when they are needed. Downtime negatively affects both the merchant and the provider in the long-term.
We understand the importance of having a merchant service provider which respects a merchant’s time. During our analysis of merchant service providers, we spend time analyzing what they offer their merchants and the amount of work and effort required from the merchant in order to use their services. There should be processes put in place to reduce the amount of work the merchant needs to put in their use of the services.
Having access to a variety of different merchant services and payment processing solutions ensures the merchant will be able to run their business in the way that most the most amount of sense. Merchants do not want to be limited by the limitations of their provider and need different ways of accepting payment or handling their finances which will allow them to grow and expand their business over the long term.
In addition to the quality and reliability of their services, it is important for merchant service providers to effectively invest in their customer support practices and communications. As merchants run into issues with the services they are using or if they have questions or concerns about the service, it is important for the merchant service provider to invest the time required to adequately assist their clients and merchants.
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